Stay up-to-date with the latest from Golden Marzipan, from valuable free downloads to thought leadership content on making sustainable change.
Digital customer experience | human-centred design Online services are user-friendly, accessible across devices, and provide timely responses, aiming for a seamless and efficient digital customer experience. What does
Cyber security | digital technology Deployment of cybersecurity measures, including strategies for detecting, preventing, and responding to cyber threats. What does good look like? Our guide to creating
Data governance │good governance Framework for data governance, including data quality and integrity, data protection, and compliance with relevant laws and regulations. What does good look like? Our
Design thinking | human-centred design Taking a human-centred approach to innovation and problem-solving that integrates the needs of people, the possibilities of technology, and the requirements for business
Innovation and collaboration │digital transformation Participation, collaboration, and innovation with the wider digital ecosystem, including local communities, government bodies, and industry networks. What does good look like? Our
Digital infrastructure │digital technology Current digital infrastructure has capacity to support digital services. This includes broadband and network access, hardware, and software. What does good look like? Our
Knowledge and information management │digital technology Effectively gather, process, store, retrieve, and utilise data and documents for informed decision-making and enhancing service delivery. What does good look like?
Leadership │good governance Demonstrates a clear understanding of, and commitment to, digital transformation. What does good look like? Our guide to creating digital standards and improving your skills,
Digital policies │good governance Comprehensiveness of framework of policies regarding digital service provision and usage. What does good look like? Our guide to creating digital standards and improving
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
