For this episode, our panel experts shared their insights analysing the drivers for effective customer service and engagement.
The customer experience environment has been shaken and stirred by the events of the last year. Many organisations have displayed incredible agility to maintain services and respond proactively
For this episode, our panel experts shared their insights on how to make effective strategic decisions remotely in the housing sector.
At Golden Marzipan, we have observed four familiar approaches driving transformation programmes: customers, users, infrastructure, and data.