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Bringing simplicity to complexity
Our experienced advisors help you successfully deliver change
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We make your change stick
Tech, people and culture are the key ingredients for successful change
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Transforming your vision into reality
Our clients demonstrate how the power of collaboration can make a difference
Welcome to Golden Marzipan...
Your social housing transformation partner
Are you struggling to manage change and provide high-quality social housing services? Want to modernise your operations and nurture a positive culture? Look no further!
You’re likely seeking improved service quality, increased efficiency, growth, and a collaborative atmosphere. We know it’s tough, with obstacles like resistance to change, tight budgets, and balancing stakeholder expectations.
That’s where we come in! At Golden Marzipan, we empower organisations like yours to thrive through transformative change. Our award-winning experts have a track record of modernising and enhancing customer experiences. We understand your challenges, so we use our experience and expertise to help you overcome them, ensuring lasting change and real results.
Our clients love our professional, caring approach and the value we bring. Join the successful organisations we’ve assisted and check out our free resources for DIY solutions.
Welcome in.
Our uniqueness
To ensure your change sticks we’ve devised an innovative solution called the Battenburg. It combines the key technologies – digital, data analytics, rapid process change and ICT Governance coupled with a fifth ingredient, the marzipan, which represents the people and culture that brings everything together. Hence our name: Golden Marzipan.

Some of the 30+ clients we work with:






















Your resources

The case for a National Database of Social Housing Property
We need a National Social Housing Database, combining Open Data with Technology Standards. Sector wide, and government-led, this would be the cheapest and fastest way

Reflections on a Year of Generative AI Hype.
November 2022 marked the stunning debut of ChatGPT, and today, a year later, its influence is undeniable. With over 100 million subscribers, it’s not just

The Government’s AI Paper: Social Housing Perspective
If, like me, you have been tracking the AI/LLM explosion over the past 12 months or have been overwhelmed by the AI gold rush, then
How to guides
We recognise that some organisations want to use their own resource to make improvements and so we have developed a number of free self help guides. Here are our latest which you can find in our Insights Section.

Preparing social housing for the customer of the future: Embracing emerging trends and strategies for success
The world is evolving at an unprecedented pace, and the social housing sector is no exception. As we look ahead to the next 3 to

Reviving stalled social housing transformation programs: Five actionable tips for success
The significance of successful social housing transformation programs cannot be overstated. They play a vital role in addressing housing affordability issues, promoting inclusive communities, and

Free download – Reboot your transformation
Discover a powerful, step-by-step guide on how to breathe new life into your stalled transformation programme.
We run regular free online events with industry leaders to help you manage change effectively. Here's what's coming up...
Keep in touch
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
- Join our exclusive community of like-minded housing professionals.
- Access free networking and training opportunities.
- Be the first to hear about the latest events.
- Get access to insights.