We are here to help you navigate the risks and benefits of making change
We will help move you from paper to the screen, from buildings to mobile working, from libraries to Google, from cables to airwaves, and from here to everywhere. And we will make sure you keep your customers and staff happy!!
How can we help?
Special Interest Group – Digital Forum
We will tailor a solution to your needs
We will help you to:
- Identify new possibilities by involving your employees and customer in the process.
- Use technology as an enabler and see it as a trigger.
Influence your culture to adapt to changing customer needs and new technological possibilities. - Adapt your processes and organization to fit your future needs.
- …and we’ll provide cake for the discussions!
Our approach
We start by helping our clients think about their goals to deliver greater value and outcomes.
From there, we’ll look at how the right combination of systems, technology, processes and people change could achieve this. This avoids just bringing in the latest technology in the hope that will give you an edge – it’s as much about what you don’t need.
We’ll give guidance and assurance to help you to avoid the unintended consequences of missteps and set the right course for change at the right pace. And of course, it’s the right amount and sequence of ingredients from our Battenberg approach that will make the difference.
We align our solutions to your issues
Your issues
Financial
- Business / investment case
- Value for money
- Procurement and partnership with suppliers
Complexity
- Fast pace of technological development / terminology
- Suffocating legacy processes
- ICT Stack: System integration
- ICT risk management #cyber #privacy
Capability & skills
- ICT team structure and capacity
- Collaboration with business leaders
- Digital exclusion / skills of customers
Our solutions
Catalyst for change
- Impetus for action
- Open communication
- Employee engagement
- Convenient scapegoat
Independent advice
- "Digital"
- Strategy and business planning
- Transformation including post-merger
- Organisational change and restructures
Expert knowledge
- Customer experience
- Business process reengineering, simplification, lean and agile
- Marketing and digital comms
- Data & performance management, visualisations
Resilience
- ICT risk management - safety, security, GDPR
- Leadership resilience, coaching and critical friend
- Agile working and post COVID 19 return to work
Implementation
- Programme governance and communications
- Roadmap, programme and project management
- ITIL service, architecture and application management
People resources
- Contract programme and project management
- Coaching and mentoring for ICT and business managers
- Recruitment of specialist roles
