Golden Marzipan’s approach is about collaboration, innovation, security, and empowerment. The Marzipan Way is a roadmap to digital excellence in social housing
Welcome to the future of digital social housing in the UK. By examining and improving four core elements of your strategy, we help organisations like yours work through transformation challenges to deliver successful projects.
Imagine a world where residents feel connected, empowered, and secure. Where innovation isn’t just a buzzword but a way of life. Where staff are not just employees but digital champions. Where tenants are not left behind but are part of the digital revolution.
Following years of working with partners inside and outside of the social housing sector, we have developed a comprehensive approach that works: focusing on human-centred design, digital technology, digital transformation and good governance.
We’ve broken down each of these four key elements to build a strong foundation, guiding social housing providers to digital excellence. This holistic approach is not just about technology, it’s about transforming the way you serve your residents, meet regulatory requirements, collaborate and innovate.
This element is all about putting people first, from your customer-facing digital services to your staff’s digital skills. Whether you need support with the customer experience or staff digital literacy, we will help you develop real solutions that work.
Building a strong digital foundation, we look at the technical aspects of your strategy, as well as your software, security and risk management. We’ll work with you on tailored solutions that meet the specific needs of your organisation.
From change management to partnerships and innovation, we’ll help you successfully manage transformation projects from start to finish – or jump in part way through if it’s stalled.
Building a strong digital foundation, we look at the technical aspects of your strategy, as well as your software, security and risk management. We’ll work with you on tailored solutions that meet the specific needs of your organisation.
In the ever-evolving digital landscape, the Marzipan Way is a beacon guiding social housing providers to a future where technology is not just a tool but a strategic partner. It will take time and stamina, but in social housing, we know what good looks like – and we can help you get there.
Read enough? Let’s get started. Take The Marzipan Way assessment, answering 16 easy questions to assess your current digital maturity. An expert will review your findings, identifying strengths and areas for improvement, and we can put together a tailored programme for you at a pace to suit your organisation.
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
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