Insights / The Marzipan Way

Digital technology

At the Crossroads

Are we at a digital crossroads in social housing technology? Only the giant housing associations, with in-house teams, decent budgets and access to consultants have the skills, capacity,

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The Marzipan Way

What is The Marzipan Way?

Introduction The Marzipan Way is a framework for managing digital transformation in social housing. The latest version, incorporates our learning as a consultancy operating in digital social housing.

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Digital transformation

Change and Culture

Change and Culture │Digital Transformation Approach to managing the changes including business processes, communication, staff roles, and new service delivery models. What does good look like? Our guide

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Digital transformation

Digital Customer Experience

Digital Customer Experience | Human-Centred Design Online services are user-friendly, accessible across devices, and provide timely responses, aiming for a seamless and efficient digital customer experience. What does

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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:

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Keep in touch.

It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:

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