At the Crossroads
Are we at a digital crossroads in social housing technology? Only the giant housing associations, with in-house teams, decent budgets and access to consultants have the skills, capacity,
Are we at a digital crossroads in social housing technology? Only the giant housing associations, with in-house teams, decent budgets and access to consultants have the skills, capacity,
I am delighted to promote and support another report on data challenges in social housing. This one is written by Dr Simon Williams of Service Insights Ltd and
Download – Social housing: radical reform through better collaboration, interdependent working and technological innovation Many people believe that housing associations are no longer able to meet the expectations
During 2023 we observed a steady stream of reports, changing rules, and evolving tenant demands. It’s easy to feel overwhelmed with the volume of recommendations and ideas. We’re
The Executive Guide to The Marzipan Way is a comprehensive guide designed for those who are involved in digital, data and technology change in the social housing sector. It emphasises
We need a National Social Housing Database, combining Open Data with Technology Standards. Sector wide, and government-led, this would be the cheapest and fastest way to drive improvement
Introduction The Marzipan Way is a framework for managing digital transformation in social housing. The latest version, incorporates our learning as a consultancy operating in digital social housing.
Change and Culture │Digital Transformation Approach to managing the changes including business processes, communication, staff roles, and new service delivery models. What does good look like? Our guide
Digital Customer Experience | Human-Centred Design Online services are user-friendly, accessible across devices, and provide timely responses, aiming for a seamless and efficient digital customer experience. What does
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to: