Case Studies

Welcome to our case studies page, where we showcase the transformative impact Golden Marzipan has had on organisations just like yours. Through a blend of digital innovation, human-centric design, and strategic foresight, we have empowered housing providers not only to overcome their challenges but to thrive in a digital-first landscape.

Our case studies tell the story of how we collaborate with our clients to craft tailored solutions that drive substantial, lasting change. Explore our success stories to discover how our digital/change expertise can develop a positive transformation in your organisation too.

Case study

Why do rapid process Design Sprints work?

Many organisations struggle to develop bold, innovative solutions to customer/employee challenges and to develop a culture that fosters such creative thinking. It’s not uncommon for an organisation to

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Case study

TRANSFORMING CUSTOMER EXPERIENCE AT MAGENTA

What started as a brief to help Wirral-based Magenta Living review its complaints process, ended up completely transforming its approach to customer-centricity. With Golden Marzipan’s help, this 13,000-unit

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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:

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For a free, no obligation chat please get in touch

Keep in touch.

It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:

Subscribe here. We'd love to stay in touch and it's free, so what have you got to lose?