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The leadership team at small housing association, Manningham HA, were looking for a digital vision, strategy and roadmap to support their corporate strategy.
Change, never mind transformation, is a big ask for social housing leaders at the moment. The post-COVID, cost of living and reputation risks means that there is little
If you have executive responsibility for your ICT services and risks, then you may not be sleeping very well at the moment. The risks from the cost of
As affordable housing demand continues to rise and sector pressure to modernise and improve efficiency and customer experience grows, many housing associations, like those in other sectors, are
Like me as a board member, how often do you read your board report evaluating your digital initiatives and investments to discover that the project is behind schedule,
It is easy to grow numb to the constant barrage of new technologies that appear on the market, each promising to transform (or, more frequently, “revolutionise”) the business
Learn about the typical data management lifecycle and how Big Data can lead to data-driven business models. This guide discusses the role of data in digital maturity,
Many organisations struggle to develop bold, innovative solutions to customer/employee challenges and to develop a culture that fosters such creative thinking. It’s not uncommon for an organisation to
“Our priorities are straightforward: we want to deliver excellent customer service. Delivering more of this digitally will enable this as well as the ability to do more to
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
