Golden Marzipan Author

Steve Dungworth

Director & Digital Advisor

"A man with new ideas is a madman, until his ideas triumph."

A creative mind, Steve is a natural born problem solver and an advanced practitioner in managing successful programmes. Having specialised in large and complex digital transformation, he instinctively understands the practical reality of creating the right digital strategy. He excels at tailoring this to the business situation while fixing underperforming services. He’s also won awards for the improvements he’s made while keeping a keen eye on the improved customer and user. He likes having tons of fun by team-working for The Golden Marzipan. With his decisive approach, he has confronted the pandemic unknowns by presenting outside-of-the-box business projects like The Breakfast Briefings. His inspiration is to be found on an honest and hard-working approach. Whenever he’s not at work, Steve enjoys walking, watching horse racing and the pleasures of good wine.

Insights from Steve Dungworth

What is The Marzipan Way?

Introduction The Marzipan Way is a framework for managing digital transformation in social housing. The latest version, incorporates our learning as a consultancy operating in

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Change and culture

Change and Culture │Digital Transformation Approach to managing the changes including business processes, communication, staff roles, and new service delivery models. What does good look

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Digital customer experience

Digital Customer Experience | Human-Centred Design Online services are user-friendly, accessible across devices, and provide timely responses, aiming for a seamless and efficient digital customer

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Steve Dungworth

Director & Digital Advisor

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