Insights / Digital

Digital

Change and culture

Change and Culture │Digital Transformation Approach to managing the changes including business processes, communication, staff roles, and new service delivery models. What does good look like? Our guide

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Digital

Digital customer experience

Digital Customer Experience | Human-Centred Design Online services are user-friendly, accessible across devices, and provide timely responses, aiming for a seamless and efficient digital customer experience. What does

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Digital

Cybersecurity

Cyber Security | Digital Technology Deployment of cybersecurity measures, including strategies for detecting, preventing, and responding to cyber threats. What does good look like? Our guide to creating

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Digital

Data governance

Data Governance │Good Governance Framework for data governance, including data quality and integrity, data protection, and compliance with relevant laws and regulations. What does good look like? Our

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Digital

Design Thinking

Design Thinking | Human Centred Design Taking a human-centred approach to innovation and problem-solving that integrates the needs of people, the possibilities of technology, and the requirements for

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Keep in touch.

It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:

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