Insights / Transformation

BB S3 E12 – Award Winning Housing Featured
Breakfast Briefing

How to Become an Award-winning Digital Housing Association

For this episode. we were joined by guest speaker, John Ghader CEO of Prima Group. Prima Group are a small housing association with big digital ambitions. Over the last year they have bought their digital vision to life with a range of projects to improve services for customers, transform working practices and deliver efficiencies.

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Achieve outstanding customer experience

At our “Transforming Customer Experience” Golden Marzipan Breakfast Briefing we explored how we take it from regulation to reality.  Our stellar panel provided lots of insightful and practical advice for housing associations, but one thing

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