Why do Rapid Process Design Sprints work?
Many organisations struggle to develop bold, innovative solutions to customer/employee challenges and to develop a culture that fosters such creative thinking. It’s not uncommon for
"A man with new ideas is a madman, until his ideas triumph."
Marcelo Bielsa
A creative mind, Steve is a natural born problem solver and an advanced practitioner in managing successful programmes. Having specialised in large and complex digital transformation, he instinctively understands the practical reality of creating the right digital strategy. He excels at tailoring this to the business situation while fixing underperforming services. He’s also won awards for the improvements he’s made while keeping a keen eye on the improved customer and user. He likes having tons of fun by team-working for The Golden Marzipan. With his decisive approach, he has confronted the pandemic unknowns by presenting outside-of-the-box business projects like The Breakfast Briefings. His inspiration is to be found on an honest and hard-working approach. Whenever he’s not at work, Steve enjoys walking, watching horse racing and the pleasures of good wine.
Many organisations struggle to develop bold, innovative solutions to customer/employee challenges and to develop a culture that fosters such creative thinking. It’s not uncommon for
“Our priorities are straightforward: we want to deliver excellent customer service. Delivering more of this digitally will enable this as well as the ability to
We’ve been writing a series of downloadable guides to help you quickly devise and develop a practical digital transformation strategy. How to create your digital
“Social media should be on school curriculum”. Imagine a double-Facebook on a Friday afternoon instead of algebra and geometry? The quote comes from Gary Neville,
There are decades where nothing happens, and there are weeks where decades happen.”Lenin In our Breakfast Briefing, in Feb 22, Alan Brown who is
Throughout our Breakfast Briefing series, the question we get asked most is ‘where do you start when there is so much to change and not
When North Star Housing Group were looking to establish a new look ICT, Digital and Data team they turned to Golden Marzipan for their knowledge,
As Assistant Director Transformation at Westward Housing Group, Mick Capern was keen to be one of the first in the social housing sector to undertake
Wayne Gales is CEO at Weaver Vale Housing Trust and he was also a very popular panelist at the recent Golden Marzipan Breakfast Briefing on

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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to: