Risk management
Risk management │digital technology Identify and manage risks associated with technology and digital transformation. What does good look like? Our guide to creating digital standards
22nd July 2023
"A man with new ideas is a madman, until his ideas triumph."
A creative mind, Steve is a natural born problem solver and an advanced practitioner in managing successful programmes. Having specialised in large and complex digital transformation, he instinctively understands the practical reality of creating the right digital strategy. He excels at tailoring this to the business situation while fixing underperforming services. He’s also won awards for the improvements he’s made while keeping a keen eye on the improved customer and user. He likes having tons of fun by team-working for The Golden Marzipan. With his decisive approach, he has confronted the pandemic unknowns by presenting outside-of-the-box business projects like The Breakfast Briefings. His inspiration is to be found on an honest and hard-working approach. Whenever he’s not at work, Steve enjoys walking, watching horse racing and the pleasures of good wine.
Risk management │digital technology Identify and manage risks associated with technology and digital transformation. What does good look like? Our guide to creating digital standards
Staff digital literacy | human-centred design Ensure high levels of digital skills supported by training and development to help people communicate and collaborate, create
Digital strategy │good governance Clarity and comprehensiveness of the provider’s digital strategy, and its alignment with overall organisational objectives. What does good look like? Our
Tenant digital literacy | human-centred design Provide support to tenants who wish to improve their digital skills through digital inclusion initiatives and community groups.
Change, never mind transformation, is a big ask for social housing leaders at the moment. The post-COVID, cost of living and reputation risks means that
If you have executive responsibility for your ICT services and risks, then you may not be sleeping very well at the moment. The risks from
As affordable housing demand continues to rise and sector pressure to modernise and improve efficiency and customer experience grows, many housing associations, like those in
Like me as a board member, how often do you read your board report evaluating your digital initiatives and investments to discover that the project
It is easy to grow numb to the constant barrage of new technologies that appear on the market, each promising to transform (or, more frequently,
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
