The customer experience environment has been shaken and stirred by the events of the last year. Many organisations have displayed incredible agility to maintain services and respond proactively
For this episode, our panel experts shared their insights into future-proof planning situations such as pandemics, floods, and disasters.
For this episode, our panel experts shared their insights on how to make effective strategic decisions remotely in the housing sector.
Our panel experts shared their insights on how to make transformational change stick in the housing sector.
Gail Teasdale, Chief Executive at Broadacres Housing joined us to give her expert advice on customer engagement
For the first Golden Marzipan Ask the Expert episode (S3 E1), Steve Dungworth chaired a panel discussion on Digital Trends 2021 in Social Housing. Our panel experts Nick Atkin, Chief Executive at Yorkshire Housing and Steve Allcock,
“Ultimately, the greatest lesson that COVID-19 can teach humanity is that we are all in this together.” – Kiran Mazumdar-Shaw, Biocon Limited. It is that time of
“By 2024, secondary care providers in England…will be fully digitised, including clinical and operational processes across all settings, locations and departments” ― NHS Long Term Plan pg99, These
“Anyone can steer the ship, but it takes a leader to chart the course. Leaders who are good navigators are capable of taking their people just about anywhere.”
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