As affordable housing demand continues to rise and sector pressure to modernise and improve efficiency and customer experience grows, many housing associations, like those in other sectors, are
There are decades where nothing happens, and there are weeks where decades happen.”Lenin In our Breakfast Briefing, in Feb 22, Alan Brown who is a Professor in
Throughout our Breakfast Briefing series, the question we get asked most is ‘where do you start when there is so much to change and not enough time and
Wayne Gales is CEO at Weaver Vale Housing Trust and he was also a very popular panelist at the recent Golden Marzipan Breakfast Briefing on customer-centricity. Here, Wayne
When South Lakes Housing were looking to undertake a major transformation of people, processes, and technology they knew they needed an external partner to provide change management expertise.
For this last episode of the third season of Breakfast Briefings, Steve Dungworth (Golden Marzipan) and Colin Sales (3C Consultants) sit to discuss how they have been working with a small group of sector ICT directors to develop a new ICT governance framework.
For this episode. we were joined by guest speaker, John Ghader CEO of Prima Group. Prima Group are a small housing association with big digital ambitions. Over the last year they have bought their digital vision to life with a range of projects to improve services for customers, transform working practices and deliver efficiencies.
John Ghader CEO of Prima Group explains how he has guided his association to become an award-winning digital housing association. Over the last year, Prima
Our guest panel at this Breakfast Briefing took a closer look at the post-COVID workplace. What should you be considering? How do you get your business aligned with one direction of travel?
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
