For this last episode of the third season of Breakfast Briefings, Steve Dungworth (Golden Marzipan) and Colin Sales (3C Consultants) sit to discuss how they have been working with a small group of sector ICT directors to develop a new ICT governance framework.
For this episode. we were joined by guest speaker, John Ghader CEO of Prima Group. Prima Group are a small housing association with big digital ambitions. Over the last year they have bought their digital vision to life with a range of projects to improve services for customers, transform working practices and deliver efficiencies.
John Ghader CEO of Prima Group explains how he has guided his association to become an award-winning digital housing association. Over the last year, Prima has been bringing
Our guest panel at this Breakfast Briefing took a closer look at the post-COVID workplace. What should you be considering? How do you get your business aligned with one direction of travel?
In this episode, Dr Alan Brown, Professor in Digital Economy at University of Exeter’s Business School joined us to share his insights on digital revolution.
For this episode, our panel experts shared their insights analysing the drivers for effective customer service and engagement.
The customer experience environment has been shaken and stirred by the events of the last year. Many organisations have displayed incredible agility to maintain services and respond proactively
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to: