Game of Homes: the tenant participation game
Game of Homes is an engaging, dynamic game designed to give tenants and colleagues the opportunity and power to develop solutions to social housing issues, making them feel valued and integral to the process.
Putting you, the tenant, resident, service user, or front-line colleague, right at the heart of the game, it recognises first-hand experience of service failure and miscommunication and develops solutions for the big issues.
How Game of Homes can help
The Transparency, Influence, and Accountability Standard of Consumer Regulations 2024 requires landlords to be open with tenants and treat them with fairness and respect, so they influence decision-making.
Through facilitated and structured gamification, we work with you to encourage a sharing of diverse viewpoints and information, ultimately helping us tackle real-life challenges together. By playing, you won’t only feel valued and heard, but you’ll also foster a stronger sense of belonging and community. Avoid being disconnected from the realities of tenant experiences, and allow the participants to be creative and dream big!
Guided by an accredited and experienced facilitator, Game of Homes can be played by 6-10 people using a desk, wall, or floor as a surface. The route is designed to extract different views and information, all in an effort to address real-life challenges, fostering a sense of belonging and community.
The outcome
In social housing, tenant engagement, Design Thinking, and conflict management tend to be formal and process-driven activities. Golden Marzipan has developed this board game with Tentacles Consultancy, understanding that gamification is a powerful tool that businesses can use to drive engagement, boost productivity, and foster a culture of continuous learning. Participation games are part of a growing global trend to promote more inclusive and democratic planning processes.
Our workshops are flexible and can cover virtually any topic that requires engagement, involvement, and the opinions and views of service and product users. Some examples of use include:
- Executive teams can review new regulations and directives (e.g. Housing Ombudsman) to understand and review tenant services.
- Housing managers can use it with tenants for engagement, involvement, and consultation about service improvements.
- Business improvement teams can review complex processes with staff, tenants and contractors.
- Housing directors, area managers and residents can use it to move from insight to action
- Area managers, housing managers, community development workers and residents can use it to promote community cohesion and work with fractured communities.
Benefits to your organisation:
Benefits to tenants:
- Develop actionable solutions in one day
- Resolve miscommunications and misconceptions
- Foster community engagement
- Develop a new way of thinking
- Increase trust and transparency
- Empowerment
- Skill development
- Influence decision-making
- Improve living conditions
- Inclusive environment
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