Leadership │Good Governance Demonstrates a clear understanding of, and commitment to, digital transformation. What does good look like? Our guide to creating digital standards and improving your skills,
Given that the majority of association customers already use the internet, the potential savings from digitisation and self-service are considerable. Julia will explain that offering digital service options
Throughout our Breakfast Briefing series, the question we get asked most is ‘where do you start when there is so much to change and not enough time and
What started as a brief to help Wirral-based Magenta Living review its complaints process, ended up completely transforming its approach to customer-centricity. With Golden Marzipan’s help, this 13,000-unit
For this episode, our panel experts shared their insights on how to make effective strategic decisions remotely in the housing sector.
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
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It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
