We’ve been writing a series of downloadable guides to help you quickly devise and develop a practical digital transformation strategy. How to create your digital strategy is the
Wayne Gales is CEO at Weaver Vale Housing Trust and he was also a very popular panelist at the recent Golden Marzipan Breakfast Briefing on customer-centricity. Here, Wayne
What started as a brief to help Wirral-based Magenta Living review its complaints process, ended up completely transforming its approach to customer-centricity. With Golden Marzipan’s help, this 13,000-unit
South Lakes Housing has been on a journey of transformation over the last 18 months. This 3,200 unit, Cumbria-based LSVT enlisted the help of Golden Marzipan to enable
In this episode, Dr Alan Brown, Professor in Digital Economy at University of Exeter’s Business School joined us to share his insights on digital revolution.
Steve Dungworth shares his thoughts on what makes a digital dream team with Housing Technology magazine Housing Technology is the leading technology magazine for the sector. In May’s
For this episode, our panel experts shared their insights analysing the drivers for effective customer service and engagement.
Many of the articles in this magazine are about exciting exhilarating, rewarding and even fun developments in new technology. Usually this involves a change for the business and
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
