Welcome to our case studies page, where we showcase the transformative impact Golden Marzipan has had on organisations just like yours. Through a blend of digital innovation, human-centric design, and strategic foresight, we have empowered housing providers not only to overcome their challenges but to thrive in a digital-first landscape.
Our case studies tell the story of how we collaborate with our clients to craft tailored solutions that drive substantial, lasting change. Explore our success stories to discover how our digital/change expertise can develop a positive transformation in your organisation too.
What started as a brief to help Wirral-based Magenta Living review its complaints process, ended up completely transforming its approach to customer-centricity. With Golden Marzipan’s help, this 13,000-unit
South Lakes Housing has been on a journey of transformation over the last 18 months. This 3,200 unit, Cumbria-based LSVT enlisted the help of Golden Marzipan to enable
When South Lakes Housing were looking to undertake a major transformation of people, processes, and technology they knew they needed an external partner to provide change management expertise.
There’s no doubt that agile working is a hot topic right now. As we slowly ease out of lockdown, housing associations across the UK are trying to figure
Having previously invested in the IT infrastructure, Sussex-based Southdown Housing were well positioned when COVID hit to respond to a different way of working with very little issue.
When Angela Cooke took on a new role as Vice President of Operations at British Columbia Housing Commission, she was tasked with undertaking a review of service delivery to ensure the operational
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
