The social housing sector possesses substantial experience and expertise. However, digital skills, capacity, and capabilities remain in short supply. By recruiting, retaining, and developing the right talent, organisations can enhance skills, knowledge, and productivity, ultimately leading to higher satisfaction and improved performance.
We collaborate closely with leaders and HR professionals to integrate ICT teams at the core of the business, enabling them to work effectively alongside other departments to deliver your digital program successfully.
Reorganisation and restructures
Your ICT team is essential for delivering efficient and effective services to residents, staff, and stakeholders – ensure it’s performing optimally with our expert, experienced and impartial support.
Communications and team working
Working closely with your team to identify their needs and priorities, we develop tailored solutions that support inter-team working, engaging your staff and creating a positive work environment.
Coaching
Coaching can provide employees with personalised guidance and support to help them reach their full potential.
Managing change and innovation
Supporting your social housing organisation in navigating the challenges of change to emerge stronger and more resilient.
The Marzipan Way
Human-centred design
This element is all about putting people first, from your customer-facing digital services to your staff’s digital skills. Whether you need support with the customer experience or staff digital literacy, we will help you develop real solutions that work.
Digital technology
Building a strong digital foundation, we look at the technical aspects of your strategy, as well as your software, security and risk management. We’ll work with you on tailored solutions that meet the specific needs of your organisation.
Digital transformation
From change management to partnerships and innovation, we’ll help you successfully manage transformation projects from start to finish – or jump in part way through if it’s stalled.
Good governance
Building a strong digital foundation, we look at the technical aspects of your strategy, as well as your software, security and risk management. We’ll work with you on tailored solutions that meet the specific needs of your organisation.
