In the last year we have seen a steady stream of reports, changing rules, and evolving tenant demands. These reports all point to the need for better and more data. Data is the cornerstone of effective social housing management. It provides valuable insights into tenant needs, service delivery, and overall organisational efficiency and resilience.
With increasing regulatory requirements, growing volumes of data, and the need to extract meaningful insights, the challenges of managing data effectively can be significant and it’s essential to have a robust data strategy in place.
Social housing organisations must embrace data to deliver effective and efficient services. By leveraging data-driven insights, you can optimise operations, make informed decisions, improve service quality, and optimise resource allocation.
Our team of experts is here to help you navigate the complexities of data, develop a tailored strategy, and unlock the full potential of your data assets
Data strategy
Navigate your data with confidence. Our consultants work with you to assess and improve your data maturity, developing a tailored data strategy and roadmap that comply with regulations and good governance practices.
Data Navigator
Data Navigator is a comprehensive, modular, outcomes-driven offering to help you define, align, and implement your data strategy.
Data technology
From data compliance and quality assurance to advanced data analytics, we work with partners to offer specialist add-on software options to address compliance or reporting gaps.
The Marzipan Way
Human-centred design
This element is all about putting people first, from your customer-facing digital services to your staff’s digital skills. Whether you need support with the customer experience or staff digital literacy, we will help you develop real solutions that work.
Digital technology
Building a strong digital foundation, we look at the technical aspects of your strategy, as well as your software, security and risk management. We’ll work with you on tailored solutions that meet the specific needs of your organisation.
Digital transformation
From change management to partnerships and innovation, we’ll help you successfully manage transformation projects from start to finish – or jump in part way through if it’s stalled.
Good governance
Building a strong digital foundation, we look at the technical aspects of your strategy, as well as your software, security and risk management. We’ll work with you on tailored solutions that meet the specific needs of your organisation.