Breakfast Briefing
Great Customer Experience: From Regulation to Reality
For this episode, our panel experts shared their insights analysing the drivers for effective customer service and engagement.
20th April 2021
Insights / Customer
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Breakfast Briefing
How to Put Customers First
Gail Teasdale, Chief Executive at Broadacres Housing joined us to give her expert advice on customer engagement
31st January 2021
Breakfast Briefing
Digital Health Service
“By 2024, secondary care providers in England…will be fully digitised, including clinical and operational processes across all settings, locations and departments” ― NHS Long Term Plan pg99, These
8th December 2020
Breakfast Briefing
Ready for Return
#navigatingthecrisis | Easter 2020 Like all of you, I have several roles in life and I wear different hats in different places. As a family member, I am
17th April 2020
Digital
Famous Five Go Digital
“Well it’s not been one of our better days!” said Peter mournfully. “We haven’t sold half the cakes we bought and those ladies from the WI spent three
29th October 2019
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