Download – Social housing: radical reform through better collaboration, interdependent working and technological innovation
Many people believe that housing associations are no longer able to meet the expectations of their customers. Tenant satisfaction is failing, living conditions are substandard and the technology they rely on is fragmented and disconnected, costly and inadequate for the task.
This white paper captures issues troubling the people who run housing associations, and those they serve, and suggests how information technology could aid a breakthrough. It encourages the government, its regulators, the sector and its residents to imagine a different future.
Written by Friend of Golden Marzipan, Kate Davies, this white paper proposes radical reform; covering:
- A summary of today’s problems for housing associations
- Collaboration, organisational reform and interdependent working
- Suggestions for next steps
From tenant disengagement and dissatisfaction to data issues and technology failings, the white paper reminds us of the housing association’s core purpose and proposes new ways of overcoming these issues to set a new standard with practical, affordable and achievable solutions.
A guide to digital excellence
If we believe that housing associations can do better, we must commit to changing our expectations of ourselves
Providing a vision of the future, Kate shows the importance of interdependent working enabled by information technology, harnessing the growing significance of data, and demonstrating its value in empowering tenants. As she says in the white paper, the sector is not short of good analysis, ideas, or proposals, but the problem for housing associations is bringing about fundamental change.
Kate Davies has worked in social housing for local authorities and housing associations for over 30 years. Over six months, she sought views, read papers and researched options, interviewing and taking submissions from over 20 different leaders both in housing associations and those providing services to them.
Download the white paper now
To download Kate Davies’ social housing white paper 2024 for free, just complete your details below.
