Few housing associations can demonstrate the full benefits of implementing their digital strategy, despite a high level of internet uptake in the UK and consistent housing association digital investment.
Delivering the digital dividend in social housing
Delivering the digital dividend helps you demonstrate the benefit of investing in your digital strategy. Our in-depth guide examines the key digital elements:
- Making a business case
- Reducing user resistance
- Metrics and benchmarking
- Digitising processes
- Increasing automation
- Encouraging self-service
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