Many organisations struggle to develop bold, innovative solutions to customer/employee challenges and to develop a culture that fosters such creative thinking. It’s not uncommon for an organisation to
“Social media should be on school curriculum”. Imagine a double-Facebook on a Friday afternoon instead of algebra and geometry? The quote comes from Gary Neville, who headlined the
There are decades where nothing happens, and there are weeks where decades happen.”Lenin In our Breakfast Briefing, in Feb 22, Alan Brown who is a Professor in
Throughout our Breakfast Briefing series, the question we get asked most is ‘where do you start when there is so much to change and not enough time and
People drive transformation in their organisation, not technology. Success depends on the perfect balance of skills, experience, and personal traits. Here Peter Lunio, director at Golden Marzipan, shares his
Wayne Gales is CEO at Weaver Vale Housing Trust and he was also a very popular panelist at the recent Golden Marzipan Breakfast Briefing on customer-centricity. Here, Wayne
What started as a brief to help Wirral-based Magenta Living review its complaints process, ended up completely transforming its approach to customer-centricity. With Golden Marzipan’s help, this 13,000-unit
South Lakes Housing has been on a journey of transformation over the last 18 months. This 3,200 unit, Cumbria-based LSVT enlisted the help of Golden Marzipan to enable
When South Lakes Housing were looking to undertake a major transformation of people, processes, and technology they knew they needed an external partner to provide change management expertise.
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to:
Golden Marzipan Ltd. is registered in England and Wales, company no. 12165346 | VAT registration 349 6430 75 | Golden Marzipan Ltd. 28-29 New Road, Kidderminster, Worcestershire, DY10 1AF
It’s well known that we’re a friendly bunch at Golden Marzipan and we love nothing more than welcoming new people into our community of housing professionals who all have a passion for effective change. If you would like to: