The unprecedented events of the past two years have increased the pressure on organisations to accelerate the delivery of their digital strategies. Effective use of digital technologies has been a cornerstone of maintaining business continuity, gaining insight into performance, and building flexibility in service delivery.
Most organisations have found ways to expand their digital footprint to maintain operations and move to a digital-first. This year, Alan will argue that your focus will be dictated to by five major shifts. Future business success will be defined by how you address these shifts to survive in the near term and thrive long term.
