How to improve your income management customer journey – the impact of the affordability crisis.
20 May @ 8:00 am – 9:00 am
Risk management around arrears rates & debt volumes in the next 6-12 months are high. So we have asked Arum the UK’s leading independent provider of advisory and professional services within collections and revenue across the public and private sectors to share with you examples of digital collections working:
•Simplifying journeys, making sense of the digital marketplace.
•Digital affordability and payments
•Chatbots and messaging
•Digital integration with operations – a case study with a real-life example of how Arum works with a LA currently to optimise digital revenue journey WITHIN their current technology stack
Please note spaces are limited.