Designed with digital social housing experts in mind, this event promises insightful discussions and a unique networking opportunity. Whether you’re an associate, freelancer, contractor, or thought leader, our Round Table is a platform for you to connect, share experiences, and further your business objectives.
The focus of our is to stimulate a critical debate on technology transformation within the social housing sector and to explore solutions to these pressing challenges.
As a bonus, we’ve timed our event around this year’s CIH Housing Conference, just a 10-minute walk away, broadening the scope for learning and networking. After the event, we will continue the conversation at the nearby Albert’s Schloss Cook Haus!
This is your chance to deep dive into the GM’s values, understand our approach, and discover how our unique features like Fractional Support and the Marzipan Way could aid your initiatives.
Come join us and be part of this inspiring, insightful, and solution-driven event.
Speakers
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Andrew GilesICT & Change ExpertAndrew is an ICT and Change Director with 20+ years’ experience promoting business change through technology at senior leadership level.
His experience in stakeholder engagement and business partnering has ensured that the digital ICT strategies and technology roadmaps he has developed have always been closely aligned with the high-level business goals. -
Dr. Simon WilliamsMD, Service Insights Ltd / Associate Faculty (Information Management & Operations Management), Leeds University Business SchoolDr. Simon Williams is a renowned expert in service performance improvement, specialising in customer satisfaction feedback, service quality enhancement, and exceptional service experiences.
As the Managing Director of Service Insights, a market research and business consulting firm, he leads a team dedicated to elevating customer experiences and optimising service performance across various industries.
Service Insights is proudly affiliated with the Market Research Society as a Company Partner and holds esteemed accreditation from the British Standards Institution for the ISO9001 quality standard. Driven by Simon’s passion for innovation and excellence, Service Insights consistently delivers leading-edge solutions and insights that empower organisations to surpass customer expectations and excel in an ever-changing market landscape -
Peter LunioDirectorPeter is the Co founder and Director and Lead Practitioner in Transformation at Golden Marzipan. He has over 15 years of international consulting experience, including stints with Ernst & Young and LogicaCMG. An MBA graduate, he has worked with clients like 3M and Black & Decker, demonstrating his expertise in VFM, cost reduction, and sustainable transformation. At Golden Marzipan, he guides clients oversees the delivery of exceptional client service. Peter is also the Vice Chair of EPIC Housing and his local Citizens Advice.
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Rebecca StockdaleGolden Marzipan - Design Sprint FacilitatorRebecca is a skilled workshop facilitator and creative thinker. She has over a decade of experience in digital, process transformation, user experience, and innovation, and she enjoys assisting teams in meeting their objectives. She creates low-risk, widely adopted solutions as a lean practitioner with a user-centric approach.
She understands how to create unified teams that thrive as a positive and organisational psychologist and accredited coach. Teams can unleash their creative side and develop innovative solutions by utilising emotional intelligence while developing psychological safety in a fun and playful environment.
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Steve DungworthDirector & Digital AdvisorSteve Dungworth is a seasoned leader and innovative change agent with over 40 years of public sector experience, including 12 years focused on digital transformation in the social housing sector. As a co-founder and Director of Golden Marzipan, Steve is well-versed in social housing technology, program and project management, and is a published writer and speaker. With an MBA from Manchester Business School and a Fellow of the Chartered Management Institute, he has successfully developed and implemented digital strategies for various organizations. Steve also serves as a Board Member at Leeds Federated Housing Association.
